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Privacy Policy

This policy explains how BIEDX (“we”, “us”) collects, processes, and protects your data when you use BIEDX.com, the LMS, and related platforms, including Course Library, Fellowship Programs, Clinical Reference content, and BIEDX AI tools.

1. Information We Collect

Information You Provide

  • Name, email, title, credentials
  • Account details and preferences
  • Payment and billing information (via third-party processors)
  • Any files you upload (e.g., profile photos, resumes)

Automated Technical Data

  • IP address, browser type, device ID
  • LMS engagement analytics
  • Pages visited, video interactions

AI & Workflow Data

Data generated through use of BIEDX AI tools for educational insights and workflow support (not clinical inference).

2. How We Use Your Data

We use data to:

  • Operate and improve the platform
  • Process payments securely
  • Deliver courses and certificates
  • Personalize content and recommendations
  • Communicate with you
  • Conduct research to improve educational outcomes

3. Cookies & Tracking Technology

We use:

  • Essential cookies for login and secure pages
  • Performance cookies for analytics
  • Functional cookies for preferences
  • Advertising cookies for non-personalized marketing

You can manage your settings via the Privacy Choices page.

4. Third-Party Integrations

We share limited data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Analytics platforms
  • Email providers
  • AI tool support services

These partners are bound by privacy standards and cannot use your data beyond service delivery.

5. Data Security & Retention

We use industry standards like encryption, secure servers, access controls, and monitoring.

We retain data as required:

  • Active account – retained for service
  • Inactive account – de-identified or securely archived per internal retention policy

6. Your Rights

Depending on your jurisdiction, you may:

  • Access or correct your data
  • Request deletion (subject to legal commitments)
  • Adjust privacy and cookie settings
  • Opt-out of marketing communications

Contact: support@biedx.com

7. Children's Privacy

BIEDX does not knowingly collect information from users under 18 without consent. If discovered, such information will be deleted.

8. Changes to This Policy

We may update this policy. Revisions will be posted on this page with an updated date.